How do I contact you?

If you are not able to find the answer to your question on our help pages, you can contact us using the methods below.

Phone

Our lovely Customer Services Team are available to take your calls 7 days a week, 9am - 3am UK time. The only exception is that we are closed on Christmas Day and offer limited hours on Boxing Day. Even we need a couple of days off sometimes!

UK Line: +44 20 8174 4100

Republic of Ireland (ROI): +353 (0) 1 695 0995

German Line: +49 (0) 800 555 2 111

Rest of World/ European Line: +44 20 8174 4100

Fax: +44 208 735 1066

Postal

If you prefer to write to us, our correspondence addresses are below:

Head Office: Cottons Centre, Cottons Lane, London, SE1 2QG, UK

Distribution Centre: CT: MK, James Way, Bletchley, Milton Keynes, MK1 1SU, UK.